We’re a UK-based family-run toy shop offering fast delivery and hassle-free returns, so you can shop with confidence.
Delivery
We aim to get your order to you as quickly as possible so your little ones can start enjoying their toys without delay.
Delivery Costs
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- Standard UK Delivery: £5.99
- FREE delivery on orders over £60
Dispatch Times
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- Orders are dispatched within 1–2 working days
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- Orders placed after 2pm may be processed the next working day
Courier
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- We use trusted UK couriers such as Royal Mail and Evri
Returns & Refunds
We want you to be completely happy with your purchase.
Returns Policy
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- You can return your item within 14 days of receiving your order
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- Items must be unused and in original packaging
How to Return
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- Email us at clartaboutplay@gmail.com
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- Include your order number and reason for return
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- We’ll provide return instructions
Refunds
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- Once your item is received and checked, we will issue a refund to your original payment method
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- Please allow 3–5 working days for the refund to appear
Return Costs
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- Customers are responsible for return postage unless the item is faulty
Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours with photos and we’ll resolve it quickly.